Your voice helps improve our services.
eParticipation
Mechanisms and Channels for Electronic Participation
A variety of channels have been activated to enable citizens, residents, and beneficiaries of the Bureau’s services to share their opinions and suggestions:
- National Suggestions and Complaints System (Tawasul)
Through this system, users can submit any idea, inquiry, or complaint related to real estate services or registration. All submissions are reviewed and analyzed to ensure continuous improvement. - Social Media Platforms
The Bureau is active on social media platforms, where it shares news and updates and receives feedback and suggestions from followers and beneficiaries.
Follow and interact with us on:
- YouTube
- Workshops and Focus Groups
The Bureau organizes periodic workshops with the participation of community members, the private sector, and relevant stakeholders to gather feedback and evaluate the services provided, with the goal of improving them to meet users’ expectations. - Listening sessions directed at feedback from real estate office owners
- Focus groups for developing the electronic real estate registration platform
Help Us Improve Our Services!
At the Survey and Land Registration Bureau, we believe that your participation makes a difference and contributes to the development of fully integrated and efficient digital real estate services.