As part of the ongoing government efforts to enhance service quality and re-engineer procedures, the Survey and Land Registration Bureau has developed the document issuance signature service to become fully electronic. This new digital procedure comes ضمن a package of continuous improvements aimed at accelerating processes, reducing document issuance time, and improving operational efficiency, in line with the objectives of the government digital transformation strategy and the enhancement of customer experience.

Under the developed service, signature and approval procedures have been fully automated, reducing the approval time by 75% and eliminating paper-based and manual procedures associated with signing. This has been implemented entirely within the electronic real estate registration workflow system, reflecting an internal improvement that directly enhances the speed of the services provided.

In this context, His Excellency Engineer Bassem bin Yaqoub Al Hamar, President of the Survey and Land Registration Bureau, affirmed that this service comes as part of the Bureau’s adoption of innovative digital solutions aimed at enhancing efficiency, improving service quality, and supporting digital transformation. He noted that this procedure falls within a broader approach focused on simplifying processes, reducing requirements, and improving the efficiency of government services in line with national digital transformation directions.

His Excellency pointed out that the Bureau operates according to a continuous methodology for developing government services, based on reducing the number of procedures and required documents, unifying application processes, and fully transitioning to electronic channels. This ensures the delivery of faster, clearer, and more accessible services while enhancing the effectiveness of the work system and institutional performance efficiency.

He added that this step will contribute to accelerating transaction completion, reducing the need for in-person visits, enhancing transparency, and enabling electronic tracking of applications. He explained that adopting the electronic signature represents an advanced stage in the development journey of the property document service, which has evolved from a traditional model dependent on multiple manual procedures to an integrated digital model that allows procedures to be completed automatically and seamlessly, thereby enhancing speed, accuracy, and reliability. He further clarified that the electronic signature is officially approved and protected through security and encryption measures that ensure data integrity and document authenticity.

Al Hamar stated that the electronic title deed has undergone a series of developments and enhancements over recent years in response to beneficiaries’ expectations. These improvements included simplifying procedures, reducing requirements, and strengthening system integration, culminating in the adoption of the electronic signature as a fully automated final stage within the integrated digital transformation journey.

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