26 June, 2026 As part of the Government's ongoing efforts to develop and re-engineer public services, 88 services across 18 government entities were enhanced during the period from 15 January to 24 June 2026.
As part of the Government's ongoing efforts to develop and re-engineer public services, 88 services across 18 government entities were enhanced during the period from 15 January to 24 June 2026. This initiative forms part of the Government's plans to further improve the quality of public services and enhance institutional performance and efficiency.
Among the key services developed were the enhancement of the cheque collection process at the Ministry of Justice, Islamic Affairs and Endowments, resulting in a shorter service delivery time. Additionally, the Ministry of Education streamlined the attestation and equivalency service for private school graduates' certificates by reducing the number of application steps, shortening the issuance time, and introducing a QR Code for electronic verification.
The enhanced services also included improving and reducing the processing time for the Marine Survey Request Service and automating the Marine Survey Request Status Inquiry Service at the Survey and Land Registration Bureau (SLRB). Furthermore, the University of Bahrain digitally transformed the Academic Programme Selection Request Service for students who did not pass the admission tests, contributing to greater efficiency in government services and simplifying access to them.
The service enhancement initiative achieved significant improvements, including the 100% digital transformation of the targeted services, a reduction of at least 25% in Service Level Agreement (SLA) timeframes, limiting application procedures to a maximum of four steps, reducing the number of required supporting documents by 50%, and decreasing the number of pages required to access services by 50%. The initiative also improved user interface and user experience, simplified procedures, converted paper-based application forms into electronic forms, and unified service information to ensure greater consistency and accessibility.