As part of the ongoing government efforts to enhance and re-engineer services, 72 services were developed across 16 government entities between 15 January and 4 June 2026, in line with plans to further improve the quality of government services and enhance institutional efficiency.

Among the most notable improvements were the full digital transformation of the Map and Deed Preparation Request Service, the reduction of processing time for Survey Map Purchase Requests with the addition of a service to track application status at the Survey and Land Registration Bureau, the introduction of a Remote Customer Service Center at the National Bureau for Revenue, and the enhancement and reduction of processing time for Labour Supply Agency Licensing services at the Labour Market Regulatory Authority.

The developed services also included reducing the time required to verify documents issued to external entities for students of the University of Bahrain, as well as enhancing the service for tracking the status of document verification requests, contributing to greater efficiency in government services and simplifying procedures for users.

These improvements resulted in significant service enhancements, including the full digital transformation of services (100% electronic), a minimum 25% reduction in service-level agreement (SLA) timelines, limiting application procedures to a maximum of four steps, reducing required documents by 50%, decreasing the number of pages needed to access services by 50%, improving user interface and user experience, simplifying procedures, converting application forms into electronic forms, and unifying service information across all service channels.

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