Supervising all tasks and responsibilities related to public relations, media, and customer services.

Developing annual media plans and daily activities.

Supervising all media materials including press releases, digital content (infographics, motion graphics), videos, and all forms of photography (photographic and video).

Developing digital content for digital platforms and the website.

Developing electronic communication and overseeing all responses provided to media and social media before publication, continuously monitoring and responding daily to all inputs from various official and unofficial media platforms.

Creating communication channels and enhancing cooperation with local, regional, and international media institutions, as well as relevant local and foreign entities.

Supervising event organization, ensuring coverage of all requirements in all aspects (technical, logistical, media, etc.).

General supervision of all tasks, responsibilities, and activities related to providing comprehensive and distinguished customer and visitor services.

Providing expertise and consultancy services in the field of customer service.